Privacy Policy
Last updated: September 8, 2026
E&A Mechanical ("we," "us") respects your privacy. This policy explains what we collect through this website and how we use it.
Information We Collect
When you submit a form on this site, we collect the information you provide: name, phone number, email address, and any details you include in your message. We use it to respond to your request, schedule service, and communicate about your project.
Text Messaging
If you opt in to text messages, we may send appointment updates and service communications to the number you provide. Message and data rates may apply. Reply STOP at any time to unsubscribe, or HELP for help. We do not sell or share your mobile information with third parties for their marketing purposes.
How We Use Information
- To respond to inquiries and provide HVAC services
- To schedule and confirm appointments
- To follow up on completed work
Sharing
We do not sell your personal information. We share it only with service providers who help us operate (such as scheduling and messaging tools), and only as needed to serve you.
Automatic Collection and Third Parties
When you use this website, some information is collected automatically by services we use to run it. Those services are:
- Google Analytics 4, which records page views and, since September 2026, clicks on our phone-number links and completed service requests. It sets cookies and receives your approximate location, device and browser.
- The HighLevel chat widget, the chat bubble in the corner of the page. If you start a conversation, the message and the contact details you type are stored in our customer record system.
- The HighLevel review feed on our reviews page, which loads customer reviews from a third-party server.
- Google Maps, embedded on our contact page, which loads from Google when the page is opened.
- Zapier, which receives the service-request form on this site and passes it into our scheduling system. The form sends the name, phone number, email and description you enter, plus the page you sent it from.
We do not sell your information. We use it to answer your request and to understand which pages of this site are useful.
Contact
Questions about this policy? Call (443) 888-0823 or email eamechanical21@gmail.com.
